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Frequently Asked Questions

All your FAQs answered. Find out more about ENROUSH organic tampons, pads, liners, discounts, delivery info or subscription details.
Why choose ENROUSH liners?

Any woman knows that her body works non-stop and leaks can happen any day, not just during her period. Be it sweat, the daily discharge or spotting, you need your intimate area dry & clean at any given time in your cycle. So this is when ENROUSH barely-there Organic Cotton Top Sheet Liners comes in handy.
Plus, they are the “friend in need” to give you extra security during heavy period days when you use an internal protection and they are mighty enough to absorb the light flow at the beginning or at the end of your period.
ENROUSH organic liners are made with 100% GOTS Certified Organic Cotton Top Sheet and natural wood pulp absorbent core, are hypoallergenic, gynecologist approved, and gentle to the skin for a healthy daily protection and freshness.

What are ENROUSH liners made of?

ENROUSH liners are made only with natural ingredients.
We use 100% GOTS Certified Organic Cotton for the top sheet & chlorine-free natural wood pulp for the absorbent core.
We use bio polyethylene in the composition of the back sheet, non-toxic & biodegradable adhesives, bio-degradable PE for the individual wrapping and carton boxes for the packaging. No chemicals & no hidden ingredients.

What is ENROUSH panty liners individual wrap made of?

We are highly transparent with the ingredients we use both in the composition of our liners and their packaging:

Back sheet: Bio polyethylene (leak-proof)
Adhesive: Non-toxic Individual
Wrapping: Bio PE
Box: Carton

Are ENROUSH liners hypoallergenic?

Yes! ENROUSH organic cotton liners are hypoallergenic & pH compatible for all sensitive skin types.
We are committed to natural & organic period care that is exclusively designed with top quality ingredients. All our products are both dermatologically and gynecologist approved!

Do ENROUSH liners have wings?

ENROUSH liners do not have wings but they are created using the body-fit design. Therefore, they are super absorbent, and always stay in place, even throughout your most active day.

How often should I change my liner?

We recommend to change your liners twice a day, or even sooner if it gets wet.

What size are ENROUSH liners?

ENROUSH liners come in regular size with medium absorbency. They are ultra-thin and they fit every curve, to forget you’re wearing one.

How do I use a liner?

There’s ALWAYS THE RULE and then the procedure: WASH YOU HANDS before touching any product that will come in touch with your vulva.
1. Unwrap the cover foil and protective sheet on the back of the liners.
2. Stick the liner to your underwear, putting the adhesive strip on its back directly on your underwear.
3. Throw the wrap or use it to dispose of the used liner.
4. Change liners twice a day, or sooner it gets wet to avoid any allergic reactions.

Where are ENROUSH liners made?

Our liners are carefully produced in Spain, with the highest standards of quality. Production units are all ISO 9001 certified and all of our plants have BRC certifications in safety and design.

What is ENROUSH subscription?

Simply put ENROUSH subscription is periods made easy. You are just a few clicks away from your own fully customizable period box, home delivered on the frequency of your choice.
You choose what products you need (pads, tampons, liners) in the mix of sizes that best fit your flow and your lifestyle.
What you have to do?
1. Choose your products. Either from the Subscription Page on the menu either from each product’s shopping page. Put in exactly what you need: pads, tampons, liners or all of them.
2. Fit your flow. Choose how many, what sizes and how often you need them home delivered.
3. Update anytime. Things change, and so is your flow. Pause or change your subscription anytime. Cost free.
View your fixed recurring payment transparently right before checkout.

Why should you subscribe to ENROUSH?

Periods should be all about your well-being, therefore we created especially for you the ENROUSH subscription that will save you precious time and take your mind off the struggles to find healthy period products on the last minute. Simple as that: just pick your favorites products and have them delivered to your door periodically. You choose everything from sizes, amounts, delivery place and time! Make a positive move towards organic menstrual care and enjoy your next stress-free months with our easy & convenient subscription plan!

How does automatic subscription payment work?

Once you have selected the products and proceed to checkout, the total amount will be calculated automatically. This will be the fixed total sum that will act as a recurring charge on your bank account every month / every other month, depending on the delivery schedule you previously decided upon.

When will my card be charged?

Your card will be charged at the same date you placed the order, on each month or every other month depending on the delivery option you selected.

Can I customize products in my subscription?

Yes, you can update or change your subscription any time. Cancellation is possible after the third delivery of subscription.

Can I make changes to my subscription? How?

Log in to My Account section and you’ll be able to view your subscription. Here you can make changes to your period box 15 days before your next ship date. No fees are assessed for pausing or updating your subscription!

How can I skip a shipment?

Log in to My Account section and you’ll be able to view your subscriptions. Here you can pause your subscription up to 15 days before your next shipping date. You can pause it for up to 3 months in a row. Un-pause it when you want to get back on track! Free of charge!

When do I need to make changes to meet the deadline of my next subscription?

You can pause your subscription up to 15 days before your next ship date.

What if I forgot my log-in details?

That’s alright, we all forget our login info :)
Just go to the My Account icon on the top menu and choose the “Forgot your password?” button. The reset password page will pop out, you just have to fill up your email address, and then press submit. You will receive the instructions via email, just follow the steps provided and set up a new password for your ENROUSH account.

How do I find my account?

Your personal ENROUSH account can be found by clicking LOGIN on the top right of the main page. You will either be logged in already or either invited to fill up your email and account password. If you forgot the login info, follow the steps in this FAQ section “Forgot my log-in details?”

Orders, Payments & Delivery
Can I buy ENROUSH products in store?

We are doing everything we can to expand our collaborations. At the moment ENROUSH products are available in Ototo offline store in Bucharest, Romania and Circle Shop Switzerland.

Which forms of payment are accepted?

You can pay the ENROUSH orders placed on our websites only by card: Visa, Master Card, American Express or via Apple Pay, PayPal and Discover Network.

Can I change my payment method?

Yes, you can change your current payment method in the personal account section, by clicking on the “Manage subscription” button.

How do you deliver?

We conveniently deliver via postal or courier services – depending on each delivery region. All shipping methods will be displayed at checkout & you can choose the one that best fits your needs.

What is the delivery cost?

The delivery cost varies for each country, but all delivery options & costs are set to the lowest amount to be affordable for everybody.

What if I submitted the wrong address?

No problem, just email us as soon as possible at ORDERS@ENROUSH.COM, mentioning your order number and detailing your new address and we will make sure your period box will arrive to you!

How do I change or cancel my order?

Log in to My Account section and you’ll be able to view your orders. Here you can edit or cancel your order up to 15 days before your shipping date. No fees are assessed for cancellations or adjustments!

My item never arrived or it arrived damaged. What do I do?

If you are not totally satisfied with your ENROUSH experience, we are not satisfied either. Send us an email at ORDERS@ENROUSH.COM, mentioning your order number and detailing your concern and we will solve the problem the best way possible.

Can I return / exchange ENROUSH products?

We love our products and we think you will too, but we understand that sometimes relationships just don’t workout. But given the intimate nature of our products, we cannot accept returns if the box is opened.
So yes, you can return or exchange your ENROUSH menstrual products only if the product box is sealed.

How do discount codes work?

Submit your discount codes directly in your shopping cart, below the order summary. Your shipping, discount and taxes will be calculated at checkout depending on your discount code.

Where do you ship?

We currently ship to Germany, Austria, Switzerland and Romania, but we are looking to expand as soon as possible. Sign up to our newsletter & be the first to know when we will ship to your country too!

How do I track my order?

Once your order has been shipped, you’ll receive an email with a tracking code and an explanation on how to track your order.

Is my information safe?

Yes! We take your privacy seriously, therefore we designed our data collection methodology to keep our consumers’ privacy. Don’t worry! We will never share your personal information.

Pot revinde produsele achiztionate de la enroush?

In principiu, distributia si redistributia produselor Enroush este una selectiva, intrucat distribuitorul ar trebui sa indeplineasca mai multe conditii de legalitate si de logistica, drept conditii minime. Astfel, Enroush nu acorda dreptul de revanzare al produselor sub marca sa, altor personae in afara distributorilor sai autorizati. Nu recomandam nici revanzarea, nici cumpararea produselor Enroush de la alti furnizori ce nu sunt Furnizori Autorizati ai Enroush, pentru a putea asigura calitatea, sanatatea si siguranta clientilor nostri. O incalcare a acestei reguli poate duce la atragerea raspunderii patrimoniale si penale a celor ce incalca drepturile Enroush.

Free Period Care

Via this program you can get your ENROUSH products for free by referring us to your friends. Just create an account on, then obtain your unique referral link by clicking on the widget bottom right of the site. Help us promote healthy & sustainable period care among your community and get rewarded for your awesome contribution!

How can I share my referral link?

Copy & paste your referral link on your social media bio, share it via email or messaging apps, this way encouraging your female community to take an important step towards a more natural and healthy period care.

What do I receive through the ENROUSH FREE PERIOD CARE program?

If you support our cause and spread the word we will reward you with:
• 1 BOX of ENROUSH period products at your choice for every 3 friends who purchased using your referral link
• 3 BOXES of ENROUSH period products at your choice for every 6 friends who purchased using your referral link
• ONE YEAR supply of ENROUSH period products at your choice for every 12 friends who purchased using your referral link

What do my friends receive through the ENROUSH FREE PERIOD CARE program?

Your friends will get 10% OFF their first order thanks to your recommendation! So, you can get your ENROUSH products for free & support a great cause, PLUS your friends get an awesome discount and top products from your recommendation!

Can I use my social media accounts to share the referral link?

Yes! Copy & paste your referral link on your social media bio, or in your posts, or private message your closest friends, this way encouraging your female community to take an important step towards a more natural and healthy period care.